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Watch Mary Portas: Secret Shopper Season 3 Episode 3 Online

  • 8.333/10
  • COUNTRIES: United Kingdom
  • Subtitles: English

Retail expert Mary Portas continues her mission to banish bad customer service from the high street. This time, she visits City Hardware, a family-run DIY store in the heart of London. The shop is stuck in the 1960s and Mary is in for a shock when she uncovers their attitude to customers. Can she persuade this male dominated world to embrace the 21st century?